The Client Relations Officer is the point of contact for Building Markets’ MSME clients in Jordan. Primarily, the Client Relations Officer will make field visits to MSME clients to collect data on businesses and share Building Markets’ mission, objectives, and services.
The Training Specialist will be responsible for ensuring the successful development and delivery of Building Markets' online training and advisory services in Jordan. This includes working with content providers to ensure curricula is relevant to the market context and responds to qualitative and quantitative feedback from users and participants. The Training Specialist will serve as the point person for training users for questions, feedback, and individual mentorship.