Director of Technical Products - Building Markets

Director of Technical Products

About Building Markets

Building Markets’ mission is to build inclusive economies for small businesses so that all people have the opportunity to rise. We do this by opening opportunities for small business owners affected by crises or marginalization to transform their lives and communities.

Building Markets addresses inequality around the world by advancing inclusive economies that work for all. We do this by opening opportunities for small business owners — who fuel more than 70% of the world’s jobs — to transform their lives and communities. Since 2004, Building Markets has combined its deep local knowledge, comprehensive data, and global networks to build confidence and strength in more than 27,000 small business owners affected by crises and marginalization. From securing $1.4 billion in contracts or loans to creating more than 74,000 full-time jobs in places where they’re needed most, Building Markets is elevating small businesses as engines of enduring social impact and economic growth.

To achieve our mission, we concentrate our efforts on four primary outcomes:

  • Increased revenue for small businesses from communities affected by marginalization.
  • Increased buyer confidence in our target small businesses.
  • Job creation for people held back by marginalization.
  • Secured working capital for our target small businesses.

As we move ahead, we will use four primary channels to deliver impact:

  • Digital, online marketplace: Building Markets’ existing digital services (business directory, tender directory, and export platform) have provided a critical connection point between small businesses and potential buyers.
  • Bespoke small business data: We will build on our current data capture processes and quality controls to ensure that our data is a high-quality resource for buyers and suppliers and a rigorous source of evidence for policy development.
  • Market-access training: Building Markets’ bid training has been proven to be highly effective in enabling small businesses to win procurement opportunities. We will standardize and develop this training service so that it can be delivered directly to small businesses and create an offering to corporations and governments needing implementation support for their procurement programs.
  • Access to necessary working capital: Many of the small businesses we interact with are looking for working capital. This capital represents a binding constraint to small business growth as it reduces their ability to bid on larger volumes of work.

The Director of Technical Products Position

As part of Building Markets’ 2023-2028 organizational strategy, we have an ambitious agenda to accelerate impact for small businesses in Latin America, the Middle East, West Africa, Asia, and the US.

Building Markets is seeking an experienced and hands-on technologist who is passionate about using data, technology, and partnerships to create scaled impact for small businesses from marginalized communities across the globe. We seek someone with a strong background in software development and/or software development project management.

Reporting to the CEO, the Director of Technical Products will work closely with country offices to shape, test, iterate, and scale our digital services; support the development and testing of new market-based business models; and use data and technology to offer high-quality services to small businesses, governments, financial institutions, and large corporations. The ideal Director of Technical Products will be as excited about new data on private sector development as they are about designing and testing new approaches to increase uptake of Building Markets digital products. They will be entrepreneurial and a strong team player.

Job Duties:

Digital Product Development

  • Define user needs (including small businesses, buyers, academic researchers, and partners) and market positioning within each of our markets of operation.
  • Provide technical expertise and guidance to ensure the successful implementation of our digital product projects.
  • Identify and manage software development partners that will help to build and improve our digital products, including the development of technical requirements.
  • Translate technical requirements into actionable development plans, including an assessment of costs that will contribute to budget development.
  • Utilize project management methodologies to identify and mitigate risks, monitor progress, and ensure efficient resource allocation.
  • Ensure that software development best practices, coding standards, and quality assurance processes are followed
  • Stay informed about industry trends and emerging technologies to identify opportunities for innovation or integration for our digital products.
  • Partner with the Research and Impact team to establish clear protocols for data integration and quality assurance.
  • Collaborate with internal stakeholders from a variety of teams to shape marketplace capabilities and developments.
  • Help establish and track progress towards organization-wide program and impact goals.
  • Work with the CEO, COO, and Country Directors to develop new investment plans and revenue generation strategies to support scaling of digital services.
  • Retain and manage external contracting services as needed.
  • Lead and support the development of funding proposals and new initiatives to support strategic goals.
  • Engage with the Board of Directors, primary funders, and other key external stakeholders around organizational impact and plans for the future.

External Representation

  • Represent Building Markets externally to existing and potential funders, donors, and partners.
  • Participate in conferences and events to help raise Building Market’s profile with technical and non-technical audiences.

Executive Leadership

  • Collaborate with the senior team members to build a culture of respect, kindness, effectiveness, and joy across Building Markets.
  • Develop and influence organizational decisions to make Building Markets effective in generating impact and a great place to work.
  • Lead and participate in organization-wide strategic initiatives, as agreed with the CEO.


  • 12+ years of professional experience in software development management, systems integration, technology solutions development, preferably focusing on economic development.
  • A strategic and results-driven thinker who has experience working at both the strategic and operational level – we expect all team members to roll their sleeves up to achieve our organizational goals.
  • Depth of experience in partnering with diverse teams in the public and private sectors to execute on shared priorities.
  • Experience in managing software development in a variety of programming languages.
  • Experience in raising funds for new initiatives and programs from bilateral, multilateral and foundation funders, or private investors.
  • Experience in working in a range of revenue models from grants and contracts, to fee-based services.
    Strong written and verbal communication skills.
  • Degree in computer science, business administration, economics, or a related field.
  • Experience in nonprofit senior leadership is a plus.
  • Professional fluency in Spanish, Arabic or French is a plus.

Location & Travel:

This position can be based anywhere in the US, Türkiye, or Colombia. Candidates should have employment authorization to work in their chosen location.

The Director of Technical Products should expect to travel approximately once per quarter, internationally or domestically.

Annual Salary Range: $140 – 165,000 USD

Interested candidates should email their CV and cover letter to [email protected]. The position will remain open until filled.