Business Verification Officer

Location Name: 
Yangon, Myanmar
Closing Date: 
Open until filled

Context

 

Building Markets is an award-winning non-profit organization that creates jobs and encourages economic growth in crisis-affected economies by connecting competitive local small and medium-sized enterprises (SMEs) to new opportunities. Through its approach, the organization has built a network of more than 26,000 verified SMEs, assisted them in winning over $1.3 billion in contracts, and helped create over 70,000 jobs in Afghanistan, Haiti, Liberia, Mozambique, Myanmar, and Timor-Leste. Building Markets is headquartered in New York City. For more information, visit www.buildingmarkets.org.

Building Markets is operating in Yangon since 2012 and has already profiled more than 3,500 businesses in Myanmar, helping hundreds of local SMEs to find new clients and get new contracts. We are seeking resourceful and motivated staffs, interested in private sector development, to participate in our program over the next 12 months.

In 2018, with funding from Coca-Cola Foundation, Building Markets doubled-down on the waste management and recycling sector, which presents a serious environmental problem as well as an economic opportunity for Myanmar. Since launch, the program has generated indirect and direct outcomes for 137 SMEs including enhancing business practices, increasing the amount of recyclable items collected, diverting recyclable material from landfills, enabling access to markets, improving health and safety conditions, and engaging communities to become stakeholders in the reduction of waste. 

Following the successful completion of the first phase of this program, Building Markets is currently focused on expanding its work to new sectors, locations and services, all with a view to reduce waste, keep recyclable material out of landfills, while supporting the businesses and entrepreneurs who make that happen. 

We are growing our small team, and are hiring for several new positions that will help us achieve some ambitious goals. If you are passionate about supporting small businesses, care about the planet and are hungry to join a close-knit team who enjoy working together to tackle some pretty big problems, this is the job for you!

Job Summary

The Business Verification Officer (BVO) is the point of contact for Building Markets’ SME clients. Primarily, the BVO will make field visits, as well as follow-up phone calls to SME clients, to collect data on businesses and share Building Markets’ mission, objectives, and services. The BVO is responsible for establishing, developing, and sustaining good relationships with local SMEs as the business verification surveys they conduct are the cornerstone of all Building Markets’ activities. BVOs lead the data collection process that will result in the development of a robust and steadily growing list of verified local businesses in Building Markets’ Business Directory. 

Responsibilities and Duties

Tasks for this position include, but are not limited to the following:
  • Be the personal contact for local SMEs, and guarantee a fluid and fruitful relationship between Building Markets and the local businesses involved with the project
  • Develop an understanding of, and be able to describe the mission, objectives and complete suite of services offered by Building Markets to SME clients, responding to follow-up questions, as applicable;
  • Request and schedule interviews, and conduct surveys;   
  • Conduct verification visits to profile local businesses, in Yangon and other project locations: interview business owners/managers using face-to-face questionnaires;
  • Conduct periodic re-verification surveys as well as other surveys via telephone and/or face-to-face to ensure business data is kept up to date;
  • Collaborate with the trainers and other team members to build a consistent and regular flow of information between the project and its members information about trainings, events and other opportunities ;
  • Contribute to the success of data collection by understanding the strategy, questions, and purpose of the survey to ensure maximum efficiency and accuracy of data; and
  • Process information obtained during verification (data entry, cleaning and quality control) and ensure that all relevant verification track sheets are updated and edited daily.

Reporting Lines

This position reports to the Business Operations Manager

Qualifications and Education

  • Interest in environment protection and sustainable development
  • Knowledge of the waste and recycling sector in Myanmar would be a plus
  • Entrepreneurial and resourceful attitude
  • Ability to represent Building Markets accurately and professionally
  • Minimum of a Bachelor’s degree in business administration or equivalent
  • Solid English skills both written and oral
  • Proven ability to work with MS Word, MS Excel, and G Suite
  • Basic understanding of surveys and data entry
  • Confidence and good communication and interpersonal skills, ability to interact with all levels of the Myanmar and expat staff, local vendors, government officials and Building Markets partners
  • Strong organizational skills and attention to detail
  • Solid understanding of Myanmar business environment and motivation to promote private sector development in Myanmar

Location

Yangon, Myanmar (with possible travels to other project locations)

Duration

12 months, with the possibility for extension depending on performance and funding. Starting immediately. 

Compensation

Competitive salary, commensurate with experience. 

Applications

If you meet these qualifications, please send the following, attached in an email to myanmar@buildingmarkets.org with the subject line “Business Verification Officer-Myanmar”:

1. A letter of application, under your own authorship;

2. A complete resume/CV;

3. Include (3) three names of professional references with email and contact phone numbers.

DO NOT SEND copies of diplomas or certificates, or other documents other than the above.

DO NOT SEND any documents in .jpg, .gif, or any other file formats other than the above.

DO NOT SUBMIT your application in person or otherwise contact Building Markets unless you receive an email response. Only short-listed candidates will be contacted for further evaluation, which may include an in-person testing session and at least one in-person interview.

Only short-listed applicants will be contacted and interviewed, as we receive applications, and until the positions are fulfilled.

Submissions not fitting the above criteria will not be considered.